In-Person Vs. Telephone Investigative Interview

By Brian Willingham


We have recently been working on a case for a California-based firm in which we are conducting a number of in-person interviews. In this particular case, we are interviewing individuals who may have some knowledge of a fraud involving upward of several hundred million dollars.

As my colleague and I were driving around the New York metro area (which has nine of the nation’s worst bottlenecks) and sitting in hours of horrible traffic, I got to thinking about the effectiveness of in-person interviews and whether they really bring more value to the client than telephone interviews do.

One hundred percent of the time, it is always preferable to conduct an interview in person. In a perfect world, you would call up the person of interest, set up an appointment for a specific place and time, meet the person in a neutral area, and conduct an interview with two investigators — one asking questions, the other taking notes.

Perfect worlds exist on television but not in reality.

Or at least not in mine.

In-Person (Doorstep) Interview

In our line of work, an in-person interview is what we like to describe as a doorstep interview, which is showing up at someone’s home or business unannounced to conduct …read more

Source:: Pry-Eye